At our salon, we value your privacy and the security of your personal information. This policy describes how we collect, use, and protect your data, particularly in relation to our text messaging services.

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How We Use Text Messaging

We use Textel as our primary communication platform to bridge the gap between our stylists, the front desk, and our clients. Our text messaging lines are used exclusively for:

• Post-visit check-ins and follow-ups.

• Booking upcoming appointments.

• Consultations regarding future bookings or professional guidance.​

 

Protecting Your Personal & Payment Information

To protect your privacy and limit the distribution of sensitive data:

• Secure Payment Details: While we require a card on file for our cancellation policy, we never request or accept card details via text or email.

• Staff Protocols: Payment information is only handled via phone by authorized front desk personnel or manually entered by you through your secure online profile.

• Service Providers: We may contract with companies or persons to provide certain services including text marketing, credit card processing, scheduling software, and data management. We provide our Service Providers only with the information needed for them to perform these services for our business.​

 

Text Messaging Privacy Standards

We adhere to the CTIA Messaging Principles and Best Practices to ensure the integrity of our communications:

• Direct Connection: We only send messages to consumers where there is a direct connection between our salon and the individual receiving the message.

• Direct Opt-In: We obtain opt-in consent directly from you for our own use; we do not collect consent on behalf of any other organization.

• No Rented/Sold Lists: We create and vet our own opt-in lists and do not use lists that have been rented, sold, or shared.

• Third-Party Restrictions: We do not share your personal information with third parties for those third parties' direct marketing purposes.

• Consent Integrity: We do not buy, sell, or share text messaging opt-in information.

 

Policy Transparency

We maintain and conspicuously display this policy to remain consistent with wireless industry requirements and applicable privacy laws.